Superannuation and benefits  

If you have superannuation and/or insurance policies, you may be able to access your benefits or make a claim. You can do this even if you aren’t at retirement age 

Early access 

Generally, you cannot access your superannuation benefits until you have reached a certain age and are retired, or you have reached the age of 65 years.

However, you can apply to access your superannuation under specific compassionate grounds, such as: 

• pay for medical or dental treatment for yourself or a dependent  
• pay for transport to treatment 
• prevent your home from being sold by the lender that holds the mortgage 
• modify your home or vehicle to make it easier for you to manage everyday activities and be as independent as possible 
• pay for palliative care for yourself or a dependent with a terminal medical condition 
• pay for expenses associated with a dependent’s death, funeral or burial. 

Visit the Services Australia website for more information on accessing superannuation on compassionate grounds. 

Early release

Under Australian law, people with a terminal illness and a life expectancy of less than two years can get early access to their lump sum benefits from their superannuation fund tax-free. 

 You will be required to have two medical specialists involved in your care complete forms that specify your life expectancy as less than two years. This is only an estimate on their behalf. You will not be required to repay the money, and there is no penalty, if you live longer than two years. 

 There are also no rules on how you can spend the money. You may need it for your medical care, but you can use it however you like; for example, to pay off your mortgage, pay school fees for your children, or take your family on a holiday. 

The decision to withdraw superannuation must be done carefully as it could result in losing your insurance benefits attached to your superannuation policy. This includes life insurance and disability insurances. If you receive a Centrelink payment, you should also discuss the impact of this with Centrelink.

For more information, visit the Services Australia website.  

Insurance and benefits

Disability benefits 

Your superannuation policy may include insurance disability benefits that can cover you if you are no longer able to work.  

There are two types of benefits: 

1. Total and Permanent Disability cover (TPD) – this provides you with a lump sum insurance benefit if you are totally and permanently ‘disabled’. Although definitions of TPD differ between insurers, the most common definition is that you cannot return to any form of work because of your injury or illness, taking into account your age, education and experience. 
2. Total and Temporary Disability cover (TTD) – this is when you are deemed temporarily unable to return to work and your disability is not likely to be permanent. The TTD benefits can also be called “Income Protection” or “Salary Continuance” depending on your policy. The TTD benefits can provide you with a monthly payment for up to two years and longer in some cases. There is often a waiting period before these payments commence.

Life insurance 

Death benefit payments under superannuation insurance policies can often be accessed by people who are terminally ill when they withdraw their superannuation account balance, rather than after the person has passed away.

If you are unsure what insurance is attached to your policy, you should consider getting independent financial advice. The Cancer Council Pro Bono Program may also be able to assist you. You can find out more about this service by calling 13 11 20. 

You might also like to consider getting independent legal advice from a private company that specialises in life insurance claims, especially if you are having challenges. Although this may be costly, it will help to determine if you have a case to pursue.