How we work with consumers
BCNA has run the internationally recognised Seat at the Table (SATT) program since 2001.
The program trains people with a lived experience of breast cancer to work as consumer representatives with clinicians, researchers, health service providers and policymakers across Australia, ensuring the consumer voice is at the heart of wherever decisions are being made.
Our Consumer Representatives come from a diversity of backgrounds and experiences reflecting their ability to represent the wider breast cancer community, not only their own experience.
For more information read the 2021 article published in Health Voices: Journal of the Consumers Health Forum of Australia: BCNA Consumer Leadership – An innovative approach to cancer consumer representative training.
Our Consumer Representatives have completed BCNA's Consumer Representative Training program, a blended learning program of three online courses, Who is BCNA, The Science of Breast Cancer and The Role of the Cancer Consumer Representative, followed by a workshop with the BCNA Executive and Policy and Advocacy teams.
BCNA Consumer Representatives have strong communication skills, knowledge of breast cancer issues and the ability to reflect the diverse needs, viewpoints and concerns of Australians affected by breast cancer.
BCNA Consumer Representatives are supported by the BCNA Policy & Advocacy Team and report back to BCNA regularly on their progress to allow us to identify further learning and development needs.
BCNA Consumer Representatives work on a variety of projects, including:
Consumers bring a richness of diverse experiences, backgrounds, and perspectives. The SATT program has quite literally opened the door for me to sit at the table with federal politicians and senior leaders as part of the conversation about how the health system can do better. Let us, the people who have lived through it, let us be the ones to help make better choices.
A BCNA Consumer Representative is someone diagnosed with breast cancer who is trained to represent the broad views, needs and experiences of people affected by breast cancer and can speak on their behalf. BCNA’s Consumer Representatives do not simply express personal opinions. Instead, they speak on behalf of our network as well as our policy and advocacy priorities.
The role is voluntary, and people diagnosed with breast cancer in all states and territories are welcome to apply. Consumer Representatives are expected to attend a set number of virtual ‘get togethers’ and training opportunities organised by BCNA every year, as well as completing quarterly reporting requirements.
For more information on the role of Consumer Representatives we invite you to contact us.
If you have a lived experience of breast cancer and are interested in becoming a BCNA Consumer Representative, we invite you to fill out and submit an application form. Recruitment for the Seat at the Table program currently takes place once per year, with the next round of recruitment to take place in 2024.
BCNA especially extends an invite to consumers from diverse backgrounds such as First Peoples, rural/regional, LGBTIQ+, and people from culturally and linguistically diverse backgrounds to apply.
BCNA’s trained Consumer Representatives are available for appointment to projects, studies, committees, and other work concerned with improving outcomes for those affected by cancer.
Consumer Representatives are not just storytellers, they are equipped with the skills and knowledge to represent the broader experience of a breast cancer diagnosis as well as BCNA’s policy and advocacy priorities. They also bring with them their diverse professional and personal backgrounds.
Our Consumer Representatives work with researchers, government, service providers, academic institutes, and other cancer organisations.
If you would like more information about how a BCNA Consumer Representative could work with you, we invite you to contact us.
To request a BCNA Consumer Representative please complete the below form.
Applications are considered by the BCNA Consumer Engagement team who may contact you to request more information to support your application.