Centrelink assistance

There are several different Centrelink payments for which you and your partner may be eligible.

For more information about any of the services or payments below visit a Centrelink office, or phone 13 27 17.

The Australian Government myGov website also provides information about government services and supports that you may be eligible to access. 

Mobility allowance 

You may be able to claim the mobility allowance if you do paid or volunteer work, study, or are looking for work, and cannot use public transport. Your doctor will need to complete the Centrelink form confirming you cannot use public transport without help because of disability, illness, or injury.

If you are doing volunteer work, the organisation you volunteer for may need to endorse your application. If you receive the mobility allowance, you may also be able to access a Health Care Card even if you do not meet the financial criteria that is part of the standard Centrelink application.

See Mobility allowance or  access the Claim for Mobility Allowance form (MA001) from Services Australia. 

Disability support pension 

If you are assessed by Centrelink as being unable to work for more than 15 hours per week within the next two years because of your breast cancer, you may be eligible for a fortnightly  disability support pension. Your income and assets, and those of your partner, will be taken into account. 

Health Care Cards 

A Health Care Card is available to people who receive certain payments from Centrelink. If you qualify, you will benefit from cheaper prescription drugs, bulk-billing of Medicare services and more refunds for medical expenses. You may also pay less for water, gas and electricity, ambulance services, public transport, and dental and eye care.

If you are not receiving a Centrelink payment but are on a low income, you may be eligible to apply for a Low Income Health Care Card. This provides the same benefits as the Health Care Card.

Carer allowance 

If you have someone who cares for you, they may be entitled to a  carer allowance. A carer allowance is an income supplement for carers who provide daily care and attention for someone who has a disability or medical condition, or who is aged and frail.

Eligibility criteria apply and care must be provided in either your home or the home of the person you are caring for.

The carer allowance is not means tested and is a non-taxable payment.

Financial Information Service 

Centrelink has Financial Information Service officers and social workers who can provide support in financially difficult times. You can call 13 63 57 for financial information and 13 28 50 to speak to a social worker. These services are free. 

Social work services 

Social workers can help you if you are experiencing financial difficulty, need emotional support or are unsure how to access the right assistance.

Social workers provide: 

You can contact a Centrelink social worker by: 

More information is available from Services Australia - social work  services. 

In addition to accessing a social worker through Centrelink, you may be able to see a social worker through your hospital or community health centre. Ask your specialists, breast care nurse or GP for information about how to see a hospital social worker.

You may find it helpful to bring a family member or friend with you to your appointment.

List of related services: